Case Manager
Location :
Rhode Island, NY
Job Type :
Temp/Contract
Hours :
Full Time
Travel :
No
Relocation :
No
Job Description :
Essential Job Functions:
The candidate will perform the following essential functions:
• Intake and review applications for assistance consistent with federal requirements, program policies, and procedures
• Triage technical and application inquiries, identify solutions and respond in a timely manner to applicants.
• Respect client dignity and confidentiality at all stages of the application process
• Maintain and track applications, ensure information accuracy within the data management information system, log new information, and document awards.
• Ensure current and accurate records are available to applicants and jurisdictions
• Accurately maintain information within the financial tracking system including associated documentation
• Support accounting functions that track the payment to applicants.
• Prepare regular reports for the Program Manager including grant management system dashboard elements and observations from applications.
The candidate will perform the following essential functions:
• Intake and review applications for assistance consistent with federal requirements, program policies, and procedures
• Triage technical and application inquiries, identify solutions and respond in a timely manner to applicants.
• Respect client dignity and confidentiality at all stages of the application process
• Maintain and track applications, ensure information accuracy within the data management information system, log new information, and document awards.
• Ensure current and accurate records are available to applicants and jurisdictions
• Accurately maintain information within the financial tracking system including associated documentation
• Support accounting functions that track the payment to applicants.
• Prepare regular reports for the Program Manager including grant management system dashboard elements and observations from applications.
Required Qualifications :
Experience and Skill Requirements:
• Excellent attention to detail
• Customer service and/or phone intake background
• Strong written and verbal communication skills
• Excellent organizational and record-keeping skills
• Ability to manage multiple projects simultaneously
• Strong critical-thinking and problem-solving skills
• Experience and working knowledge of federal grants
• Embraces a quick pace
• Comfort speaking with applicants
• Strong customer service skills
• Excellent attention to detail
• Customer service and/or phone intake background
• Strong written and verbal communication skills
• Excellent organizational and record-keeping skills
• Ability to manage multiple projects simultaneously
• Strong critical-thinking and problem-solving skills
• Experience and working knowledge of federal grants
• Embraces a quick pace
• Comfort speaking with applicants
• Strong customer service skills
Education Requirements:
Bachelor’s degree required and three years of related work in case management, client intake or similar.
Bachelor’s degree required and three years of related work in case management, client intake or similar.
