Computer Support Specialists
Candidate will perform technical support in Microsoft Office with a focus in Access; assist in the maintenance and upgrades of several critical databases; training and support for DOH staff; and support to outside providers and consumers. May provide analysis of data and on-boarding of staff. May perform special assignments, including the creation and maintenance of a data dictionary and mapping of existing databases, and routine database as specifically directed and all aspects of computer support. Perform related duties as required.
Minimum Qualifications: Well organized, detail oriented, excellent verbal and written communication skills, including the ability to walk-through complicated technical ideas or tasks with individuals without an IT background, and the ability to work alone and as part of a team. Excellent working knowledge of Microsoft Office, specifically Outlook, Access, Word, Excel and Sharepoint.
Preferred Qualifications: Experience working in a fast-paced setting with the ability to multi-task and work in complex databases. Experience in effectively communicating with consumers, providers, and staff. Experience creating and maintaining a data dictionary and mapping of existing databases.