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Eligibility Analyst

Location : remote
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Review applications for completeness and identify missing information or documents that must


be gathered to complete the application; ensure all required fields are correctly completed;


Review supporting documentation to determine whether it conforms to program standards and


extract relevant data, including but not limited to homeowner proof of identification, proof of


homeowner income, hardship documentation, mortgage documents, and any and all other


documents required by SN;


Determine and document status of applications;


Enter accurate and complete applicant data in the program’s system that adheres to required


conventions;


Analyze each applicant eligibility factor, making accurate and properly-reasoned eligibility


determinations that correctly apply all program rules;


Identify issues that require Case Manager or Advanced Support to resolve and assign


appropriate help to the homeowner;


Confirm from third parties the required amounts necessary to reinstate or resolve the


homeowner’s account (mortgage, taxes, or other eligible accounts for which the homeowner is


seeking assistance); this will include obtaining and reviewing work-out letters from mortgage


servicers and other third-parties such as local tax authorities, and using data provided by


mortgage servicers from the Common Data File;


 


Required Qualifications :
 
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