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Eligibility Analyst

Location : remote
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Review applications for completeness and identify missing information or documents that must

be gathered to complete the application; ensure all required fields are correctly completed;

Review supporting documentation to determine whether it conforms to program standards and

extract relevant data, including but not limited to homeowner proof of identification, proof of

homeowner income, hardship documentation, mortgage documents, and any and all other

documents required by SN;

Determine and document status of applications;

Enter accurate and complete applicant data in the program’s system that adheres to required


Analyze each applicant eligibility factor, making accurate and properly-reasoned eligibility

determinations that correctly apply all program rules;

Identify issues that require Case Manager or Advanced Support to resolve and assign

appropriate help to the homeowner;

Confirm from third parties the required amounts necessary to reinstate or resolve the

homeowner’s account (mortgage, taxes, or other eligible accounts for which the homeowner is

seeking assistance); this will include obtaining and reviewing work-out letters from mortgage

servicers and other third-parties such as local tax authorities, and using data provided by

mortgage servicers from the Common Data File;


Required Qualifications :
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