Executive Secretaries and Administrative Assistants
· Provide second level reviews on applications that appear to be anomalies such as:
· Conduct reviews and assist with decisions on appeals of denied applications.
· Assist in getting the program up and running sooner, or to lend a hand if applications can't be processed quickly, should a great influx occur.
· Utilize various information systems to assist in the determination of eligibility for rental arrears assistance.