Legal Secretary

New York State Agency focusing on Human Rights

DUTIES DESCRIPTION

Screening: Conducts introductory interrogations to ascertain whether an individual has the jurisdictional basis to file a complaint

Intake: Responds to walk-in, telephone, and/or written inquiries

Prepares evidence to be placed into files.

Receives and collates mailed documentation.

Verifies, tabs, and enters information into case files.

Processes case-related mail/document gathering and other general office tasks (i.e. typing, scanning, photocopying, faxing,
filing, answering telephones, stamps outgoing mail, and distributes incoming mail and greeting incoming complainants)

Tailors requests and logs supplemental information from Complainants and Respondents

Confirms Complainant and Respondent information.

Directs mail once an investigation is started.

Initiates conciliation.

Contacts parties to see if willing for conciliation.